Thoroughly updated and revised, the ninth edition of the highly regarded British Civilizati...

British Civilization: A Student's Dictionary is an invaluable reference guide to the British way ...

The notion of "e;Quality"e; in business performance has exploded since the publication of...

Another new book in the popular and original series of pictorial guides - John Oakland cuts throu...

Another new book in the popular and original series of pictorial guides - John Oakland cuts throu...

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Managemen...

Contemporary Britain is the latest book from the bestselling author of British Civilization and A...

Total Organizational Excellence: Achieving world-class performance sets down an implementation fr...

Another new book in the popular and original series of pictorial guides - John Oakland cuts throu...

Organizations in the construction industry struggle with three key issues: quality management or ...

Total Organizational Excellence: Achieving world-class performance sets down an implementation fr...

British Civilization: A Student's Dictionary is an invaluable reference guide to the British way ...