Thoroughly updated and revised, the ninth edition of the highly regarded British Civilizati...

British Civilization: A Student''s Dictionary is an invaluable reference guide to the...

The notion of "e;Quality"e; in business performance has exploded since the publication of...

Another new book in the popular and original series of pictorial guides - John Oakland cuts throu...

Another new book in the popular and original series of pictorial guides - John Oakland cuts throu...

''Oakland on the New Quality Management'' shows managers how to implement a Total Quality Managem...

Contemporary Britain is the latest book from the bestselling author of British Civilization and A...

This succinct guide provides easy access to selected central British institutional terms which ar...

Total Organizational Excellence: Achieving world-class performance sets down an implementation fr...

Irish Civilization provides the perfect background and introduction to both the histo...

Another new book in the popular and original series of pictorial guides - John Oakland cuts throu...

Organizations in the construction industry struggle with three key issues: quality management or ...