From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volum...

'This is a very valuable book for statisticians and users of statistics. It contains a remarkable...

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the sa...

This expanded and updatedThird Edition of Gopal K. Kanji′s best-selling resource on statis...

From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volum...

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the sa...

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the sa...

'This is a very valuable book for statisticians and users of statistics. It contains a remarkable...

From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volum...

This book provides a unique performance measurement system (KBEMS) built upon the critical succes...

A phenomenon is ever-changing, multifarious, intricate, unique in nature, type and magnitude in t...

The purpose of this book is to understand the state of the art total quality management process f...