This collection of papers by scholars of technology and society, based on a National Academy of E...
This book of case histories is devoted solely to service industries and the technologies that dri...
Beginning by dispelling some of the myths about services, this provocative volume examines the gr...
This book of case histories is devoted solely to service industries and the technologies that dri...
This book of case histories is devoted solely to service industries and the technologies that dri...
Beginning by dispelling some of the myths about services, this provocative volume examines the gr...
Beginning by dispelling some of the myths about services, this provocative volume examines the gr...
This collection of papers by scholars of technology and society, based on a National Academy of E...