Computer systems can only deliver benefits if functionality, users and usability are central to t...

Bringing together one of the most important bodies of research into people's working practices, t...

The issue of ''leadership'', the need for good, insightful and decisive leaders is a prominent th...

Financial organizations, like many others, are undergoing radical change. This is affecting both ...

‘User-designer relations’ concerns the sorts of working relationships that arise between devel...

Ethnography is now a fundamental feature of design practice, taught in universities worldwide and...

Financial organizations, like many others, are undergoing radical change. This is affecting both ...

The issue of ''leadership'', the need for good, insightful and decisive leaders is a prominent th...

Fieldwork for Design looks at why ethnographic approaches have been turned to in the ...

Financial organizations, like many others, are undergoing radical change. This is affecting both ...

This book aims to deconstruct ethnography to alert systems designers, and other stakeholders, to ...

This book outlines the specific character of the ethnomethodological approach to 'play'; that is,...