Prepare for the ITIL Foundation examITIL is best practice for IT Service Management, developed by...

Taking you through the ITIL Foundation exam and beyond.ITIL is the best practice methodology fo...

This book introduces service integration and management (SIAM). Its contents are the source mater...

"e;VeriSM is a framework that describes a service management approach from the organizational...

VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the Foundation...

The official guide for the EXIN SIAM(TM) Foundation certificationSIAM (service integration and ma...

The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and ...

The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and ...

The official guide for the EXIN SIAM(TM) Foundation certificationSIAM (service integration and ma...

ITIL(R) 4 Direct, Plan and ImproveIf you've achieved your ITIL Foundation certificate, you're pro...

ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adop...

ITIL(R) 4 Direct, Plan and ImproveIf you've achieved your ITIL Foundation certificate, you're pro...