Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4...

Dysfunction in the workplace, like a bully culture, affects women and men differently. This book ...

This book considers the new business environment of modern-day Africa, addressing how management ...

This book offers a comprehensive look at the current literatures and research based on empirical ...

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4...

This book offers a comprehensive look at the current literatures and research based on empirical ...

This accessible and original book relates the fascinating story of successful women across the Am...

This book considers the new business environment of modern-day Africa, addressing how management ...

This book considers the new business environment of modern-day Africa, addressing how management ...