In recent years, many companies have realised customer experience (CX) is the new marketing b...

Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. ...

This collection of essays allows us to view within a broader international context one of modern ...

What are you waiting for?Whether you're dreaming about starting a business, learning about entrep...

In recent years, many companies have realised customer experience (CX) is the new marketing battl...

Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. ...

This new resource explains the critical steps involved in planning, designing, implementing, and ...

What are you waiting for?Whether you're dreaming about starting a business, learning about entrep...

In recent years, many companies have realised customer experience (CX) is the new marketing ba...