In this book, leading practitioners and academics provide comprehensive coverage and novel insigh...

Bringing together theoretical and empirical studies from the Journal of Information Technology, t...

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, provide...

A close look at the main developments in IT, business processes and offshore outsourcing. This bo...

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) ...

Written by the world's leading academics in the outsourcing field, this books gives the most rece...

A compilation of prestigious contributions from eminent thinkers in the field, this book focuses ...

Business Process Outsourcing (BPO)-the sourcing of business services through external third parti...

This edited two-volume collection presents the most interesting and compelling articles pertainin...

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, a...

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, provide...

This edited two-volume collection presents the most interesting and compelling articles pertainin...