Whilst the greatest effort has been made to ensure the quality of this text, due to the historica...
Based on John Bryson's acclaimed comprehensive approach to strategic planning, the Implementing a...
Design is central to every service or good produced, sold and consumed. Manufacturing and service...
More than fifty years ago, Dr. Martin Luther King, Jr. wrote his Letter from a Birmingham Jail. M...
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In Rage, Rebellion - A volume comprising three feature pieces: 1. Backstage at the RevolutionWhil...
Service business accounts for more than 75 per cent of the wealth and employment created in most ...
This book is the latest publication reporting the results of a series of workplace surveys conduc...
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given...
The most pressing problems facing humanity today - over-population, energy shortages, climate cha...