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Get the competitive edge by effectively managing customer lifetime valueThe customer lifetime val...

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Use these techniques to improve staff performance!Internal Relationship Management: Linking Hum...

Get the competitive edge by effectively managing customer lifetime valueThe customer lifetime val...

Get the competitive edge by effectively managing customer lifetime valueThe customer lifetime val...

The best papers from the Eleventh Annual Colloquium in Relationship Marketing held in Cheltenham,...

One of the most important new concepts in marketing is customer equityhere's the essential inform...