Kostas Axelos traces his thinking on the world deployed as play from Heraclitus through to the cu...

ITIL Service Strategy lies at the heart of the ITIL service management framework, a part of the G...

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This publication has been designed to be a role specific handbook for senior managers and project...

The "e;Introduction to the ITIL(R) Service Lifecycle"e; introduces IT service management ...

L’Exil est la patrie de la pensée regroupe un ensemble de textes inédits ou introuvables de Ko...

This guide provides a high level introduction to the updated PRINCE2 method covering both the &qu...

A comprehensive overview of the current state of this highly relevant topic. An interdisciplinary...

Management of Value Management (MoV(R)) is part of the Global Best Practice suite of publications...

ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitione...

Provides information on all of the ITIL processes and functions. It can be used as an entry point...