The Inside Gig

Unlock the hidden skills within your organization to keep your employees happy and engaged, improve your organization's agility, and lower your costs.

What if the talent you're seeking to hire is already on your company's payroll but going untapped? Employees often have capabilities and aspirations that go far beyond their current job descriptions. The Inside Gig will show you how to optimize and energize your workforce by deploying the skills of the employees you already have inside your firm across organizational boundaries.

Written by thought leaders and practitioners in the future of work, this book will explain how to:

·      Uncover the hidden skills within your workforce.

·      Create a new "Talent Operating Model" to uncover and cost-effectively match the right talent to real-time business challenges.

·      Apply machine learning and AI to managing the allocation of resources across departments.

·      Bust the "functional silos" in your company to create agile, collaborative teams.

·      Improve employee retention by offering employees the opportunity to expand their careers within your organization

rather than leaving in search of new challenges.

In a rapidly changing economy that demands the constant reskilling of workers, the future belongs to companies that can access and deploy talent quickly and efficiently. Read The Inside Gig to start gaining your competitive edge today.

Foreword by Josh Bersin ix

Prefacexi

Introduction 1

PART 1: THE TIME FOR THE INSIDE GIG HAS COME 15

1: Disrupting the Talent Operating Model 17

2: The Fourth Industrial Revolution and Its Impact on Business 27

PART 2: THE CORE PRINCIPLES 43

3: Principle No. 1: You Get What You Give 45

4: Principle No. 2: Know What You Have 59

5: Principle No. 3: Create a Learning Organization 75

6: Principle No. 4: Democratize the Work 95

7: Principle No. 5: Create an Agile Organization 111

8: Principle No. 6: Bust the Functional Silos 131

PART 3: HOW TO MAKE I T WORK 147

9: A New Talent Operating Model: Rethinking Ways of Working 149

10: A New Talent Operating Model: Capability Alignment 163

11: A New Talent Platform: Taking an Idea from Concept to Action 181

PART 4: THE INSIDE GIG IN ACTION 195

12: Case Studies: HERE Technologies and Tata Communications 197

13: Taking the First Step 215

Acknowledgments 229

Notes 233

Bibliography 245

Index 247

About the Authors 256