MS-96 Total Quality Management

MS-96 Total Quality Management
Block 1 - Part-I Philosophy and Basic Concepts
Introduction: Basic Concepts and Approach
Quality Management: Leading Thinkers
Building Blocks of TQM
Block 2 - Part-II Strategic Considerations
TQM and Business Strategy
Quality-Centered Strategic Planning
Economics of Quality
Block 3 - Part-III Tools and Techniques
Statistical Quality Control
Other Concepts, Tools and Techniques-I
Other Concepts, Tools and Techniques-II
Block 4 - Part-IV Organisation and Leadership
Organisation for Quality
Quality Culture and Leadership
Motivation and Commitment
Block 5 - Part-V Management Systems For TQM
Quality Management Systems
Environmental Management System (EMS)
Management Systems for Safety and Health
Block 6 - Part-VI Quality Appraisal and Auditing Systems
Auditing and Certification
Awards and Certification


Total-35, Solved-16, Unsolved-19
June (2003-2019)
December (2002-2019)