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IT Service Management basato su ITIL® V3
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Artikel-Nr:
9789087532857
Veröffentl:
2008
Seiten:
186
Autor:
Jan Bon
eBook Typ:
PDF
eBook Format:
Reflowable
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Italienisch
Beschreibung:
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.In addition the processes are listed separately in the second half of the book.
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.In addition the processes are listed separately in the second half of the book.