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Crisis management and analysis of its consequences and achievements
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Artikel-Nr:
9786138937425
Veröffentl:
2020
Einband:
Paperback
Erscheinungsdatum:
27.07.2020
Seiten:
72
Autor:
Hamid Soleimani Sochelmaei
Gewicht:
125 g
Format:
220x150x5 mm
Sprache:
Englisch
Beschreibung:
Sochelmaei, Hamid SoleimaniHamid Soleimani Sochlmaei, M.Sc. in Human Resources Management from Islamic Azad University, Sari Branch, IranIn 2020, he received second place and silver in the fourth festival of the National Network of Iranian Researchers.
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s. It is considered to be the most important process in public relations. Three elements are common to a crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. Venette argues that "crisis is a process of transformation where the old system can no longer be maintained". Therefore, the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure or incident