From Monologue to Dialogue

Hans-Peter Ulli studied organic chemistry at the Winterthur School of Engineering. He worked at Cerberus AG in research and development in the field of semiconductor sensors for four years. He trained as an actor in Zürich and then performed on stage and in film for 20 years. He began working as a self-employed communication trainer in 2001. In 2009, he completed a degree in coaching an organizational consulting at the Institute for Applied Social Sciences. He is a licensed Core Quadrant trainer and is certified as a Level 2 Spiral Dynamics practitioner. He also qualified as an adult educator in Switzerland. He has been a member of the IMO Institute for Man- and Organisational Development since 2014.

In order to effectively align today's complex work processes with the customer and to inspire employees for these tasks, a horizontal approach is required which releases the creative potential of people within organisations. It is vital to carefully sustain complex processes, to conduct clear, transparent, open, and honest dialogue between all levels of the hierarchy and to always consider the biography of the people in an organisation as well as the biography of the organisation itself. This book focuses on the dialogue between you as a leader and your team members, superiors and colleagues. Based on tried and tested methods and models, the author describes how leadership discussions can be prepared, conducted and followed up and shows the effect of communicative behaviour on practical examples. The models and methods are displayed graphically. The focus on the different ways of conducting talks makes this book an informative read and a practical tool for everyone who is interested in developing their communication skills.