Trust and Communication

Trust is a fundamental concept in modern society. This book provides current findings of trust research from various disciplines: communication studies, information systems, educational and organizational psychology, sports psychology and economics. The volume analyses how trust relationships have changed and are still changing under the influence of digitalization. In addition to presenting the current state of research, the implications for trust relationships in the digital world are examined. The book brings together empirical findings with the implications for media, business, sports and science. It is of value to interdisciplinary researchers and graduate students.

Trust is a fundamental concept in modern society. This book provides current findings of trust research from various disciplines: communication studies, information systems, educational and organizational psychology, sports psychology and economics. The volume analyses how trust relationships have changed and are still changing under the influence of digitalization. In addition to presenting the current state of research, the implications for trust relationships in the digital world are examined. The book brings together empirical findings with the implications for media, business, sports and science. It is of value to interdisciplinary researchers and graduate students.

Part I. Trust and Communication under Digital Conditions as a Field of Research.- Some Thoughts on the Nature of Trust: Concept, Models, and Theory.- Methodological and Practical Challenges of Interdisciplinary Trust Research.- Part II. Trust Research in the Field of Media.- Perceptions of Trustworthiness and Risk: How Transparency can Influence Trust in Journalism.- Why Trusting Whom? Motivated Reasoning and Trust in the process of Information Evaluation.- Trust in Media Technology.- Data-Based Strategic Communication as a Mediator of Trust: Recipients’ Perception of an NPO’s Automated Posts.- Part III. Trust Research in the Field of Economy.- Trust me: I am a Recruiter–An Investigation of Antecedents and Consequences of Initial Trust in Online Recruitment.- The Role of Trust for Citizens’ Adoption of Public E-Services.- Trust and leadership: Implications of Digitization.- Part IV. Trust Research in the Field of Science.- Trust in Science and Scientists: Implications for (Higher) Education.- When Play Store Knows How to Deal with Your Kid: Trust in Digital Counselling.- Part V. Trust Research in the Field of Sports.- Team Trust in Sport Teams: Methodological Implications to Advance this Field.- Risk and Trust in Self-Tracking via Fitness Apps.- Trust within the Coach–Athlete Relationship Through Digital Communication.