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Bad Behavior, People Problems and Sticky Situations
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A Toolbook for Managers and Team Leaders
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Artikel-Nr:
9781941870082
Veröffentl:
2002
Einband:
EPUB
Seiten:
0
Autor:
Gregg Ward
Sprache:
Englisch
Beschreibung:
Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move forward with confidence. The first four chapters are practical "e;primers"e; on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "e;real-life"e; case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.
Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move forward with confidence. The first four chapters are practical "e;primers"e; on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "e;real-life"e; case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.