Design Performance

3 4 5 6 7 8 9 1011 1 2 31 The continual effort to improve performance in business processes attracts 4 increasing attention in research and industry alike. The impact of design 5 development performance on the overall business positions this area as an 6 important performance improvement opportunity. However, design devel- 7 opment is characterised by novelty, uniqueness and non-repeatability, which 8 provides particular challenges in de?ning, measuring and managing its 9 performance to achieve improvement. 2011 This book explores the support provided by both general research in busi- 1 ness process performance and design research for supporting performance 2 improvement in design development. The nature of design development in industrial practice is further revealed, and requirements for its modelling and 3 analysis to achieve improvement are highlighted. 4 A methodology for the modelling and analysis of performance in design 5 development that encapsulates a formalism of performance and an approach 6 for its analysis is established. The formalism is composed of three models, 7 which capture the nature of design development performance and support its 8 2 measurement and management. The E model formalises and relates the key 9 3011 elements of performance, i. e. , ef?ciency and effectiveness. The Design Activity 1 Management (DAM) model distinguishes design and design management 2 activities in terms of the knowledge processed, while the Performance 3 Measurement and Management (PMM) model describes how these activities 4 relate within a process of measuring and managing performance.

Demand for this book will come from academic designers interested in which areas of the design process are best suited to enhancement to give maximum improvement in performance (and to communicate these to their students) and to industrial/commercial designers and design manager looking to make their design process as efficient, effective and competitive as possible.

The Need for Design Performance.- The Nature of Performance in Design.- Design Performance Measurement.- Industrial Practice.- A Methodology for Enhanced Design Performance.- A Formalism for Design Performance Measurement and Management.- The Impact of Resources on Effectiveness.- The PERFORM Approach.- A Methodology for Performance Modelling and Analysis in Design Development.- Application and Key Features.- Worked Example.- Analysis and Critique of Metrics.- Industrial Appraisal.- The PERFORM System.- Methodology Review.- Summary and Insights.