Beschreibung:
Robin Miller is Senior Fellow and Director of Consultancy at Health Services Management Centre, University of Birmingham. Robin is Co-Editor of the Journal of Integrated Care and has worked, researched and written on integrated care for over 20 years.Catherine Mangan is Senior Fellow at the Institute for Local Government Studies and Director of the Public Services Academy, University of Birmingham.Hilary Brown is Senior Fellow and Director of Policy at the Health Services Management Centre, University of Birmingham. This follows careers in the NHS, journalism and PR.
A need for better integration between health, social care and housing services has been widely acknowledged at both government and service levels. This book shows what works in integrating services and how the challenges that organisations, services and individuals face in doing this can be overcome.
Preface. Key Terms. Chapter 1: Integrated Care: An Introduction. Chapter 2: Establishing Purpose and Need. Chapter 3: Engaging and Involving Individuals and Communities. Chapter 4: Leading Self and Others. Chapter 5: Managing Change - Processes and People. Chapter 6: Evaluating and Reviewing Integration. Chapter 7: Working with Service Users and Carers. Chapter 8: Working with Staff. Chapter 9: Working with Processes and Systems. Chapter 10: Sustaining and Improving. Resources. Index.