Beschreibung:
Heather Cairns-Lee, PhD, is adjunct professor at IMD, Switzerland and a visiting scholar at the University of Surrey, UK. Her teaching and research focus on metaphor, the development of leadership and sensemaking in organisations. Heather's award-winning PhD study was the first large-scale application of clean language interviewing in a managerial setting.
Combining academic rigour with real application examples, a global range of contributors analyse the use of Clean Language Interviewing in multiple settings including business, education, and healthcare.