Museum Websites and Social Media

Online activities present a unique challenge for museums as they harness the potential of digital technology for sustainable development, trust building, and representations of diversity. This volume offers a holistic picture of museum online activities that can serve as a starting point for cross-disciplinary discussion. It is a resource for museum staff, students, designers, and researchers working at the intersection of cultural institutions and digital technologies. The aim is to provide insight into the issues behind designing and implementing web pages and social media to serve the broadest range of museum stakeholders.

Online activities present a unique challenge for museums as they harness the potential of digital technology for sustainable development, trust building, and representations of diversity. This volume offers a holistic picture of museum online activities that can serve as a starting point for cross-disciplinary discussion. It is a resource for museum staff, students, designers, and researchers working at the intersection of cultural institutions and digital technologies. The aim is to provide insight into the issues behind designing and implementing web pages and social media to serve the broadest range of museum stakeholders.

List of Illustrations
Acknowledgements

Introduction

PART I: HISTORY AND THEORY

Chapter 1. Museums online, from repositories to forums
Chapter 2. Digital heritage and sustainability
Chapter 3. Trusting the online museum

PART II: PRACTICE

Chapter 4. A practical social media primer for museum staff
Chapter 5. A Survey of Museum Social Media

PART III: CASES

Chapter 6. The Museum of London (MOL)
Chapter 7. The Museum of World Culture (Världskulturmuseet) and the Carlotta Portal
Chapter 8. Comparing off- and online Aboriginal, Indigenous and ‘Ethnic’ representations in museums and galleries in Sydney and Panama City

PART IV: FUTURES

Chapter 9. Augmenting The Garden of Australian Dreams at the National Museum of Australia
Chapter 10. Cultural Interfaces to Environmental Data at the Questacon National Science Centre, Australia

Conclusion

References
Index