Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry

Vinod Kumar Shukla, PhD, is working with Amity University, Dubai, United Arab Emirates, as Associate Professor and Head of Academics in the School of Engineering Architecture Interior Design. He has more than 14 years of experience. The recipient of several awards for his work, he is an active member of IEEE and has published many research papers in reputed journals and conferences. He completed the General Management Programme at the Indian Institute of Management Ahmedabad and has conducted many employee training programs for Delhi Transco Limited; the Indian postal department in Megdoot Bhawan, Delhi; and the Directorate General Resettlement (an interservice organization functioning directly under the Ministry of Defence). He has written and edited many books in the field of Industry 4.0 and information technology. He holds international patents in the broader field of information technology.

Focuses on incorporating smart information technology into the tourism and hospitality industry. It explores the evolving technologies, such as artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics for transforming hotels into smart hotels and for revolutionizing hospitality services.

1. Exploring Artificial Intelligence in Hotels 2. Big Data Analytics and Smart Hotels 3. Blockchain Integration in the Hospitality Industry 4. Artificial Intelligence as an Invigoration of the Hospitality Industry: An Analysis 5. Applications of Robotics in the Hospitality Industry 6. Future Employments in the Hospitality Industry 7. Artificial Intelligence in the Tourism and Hospitality Industry 8. Automation and Robotics of the Tourism Industry 9. Role of IoT in the Tourism Industry 10. E-Tourism and the COVID-19 Pandemic 11. Artificial Intelligence for Smart Medical Tourism 12. Leveraging Potentials of Artificial Intelligence and Robotics for the Tourism Industry: A Study 13. Mechanical AI and Customer Perception: A Study on Hospitality Aspirants 14. Digitalization and Customer Service Standards: A Service Industry Perspective 15. Artificial Intelligence and Individual Privacy 16. Systematic Evaluation of Culture Biases in the Service Industry 17. Artificial Intelligence and Cyber Security in the Service Industry 18. Technological Implementation in the Service Sector: A Case Study