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Awakening Compassion at Work
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The Quiet Power That Elevates People and Organizations
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Artikel-Nr:
9781626564466
Veröffentl:
2017
Einband:
PDF
Seiten:
272
Autor:
Jane E. Dutton
eBook Typ:
PDF
eBook Format:
PDF
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:
Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organizationbecause ultimately, as they write, ';Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.'
Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organizationbecause ultimately, as they write, ';Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.'