The 3 Keys to Empowerment: Release the Power Within People for Astonishing Results

Ken Blanchard, John P. Carlos, and Alan Randolph

As Ken Blanchard, John Carlos, and Alan Randolph clearly demonstrated in their previous bestseller, Empowerment Takes More Than a Minute, empowerment is not a goal that can be achieved in a minute. Empowerment is a process that requires ongoing effort, awareness, and commitment to transforming the hierarchy. This essential guide offers managers detailed, hands-on answers to their real-life questions about how, exactly, they can navigate the journey to empowerment. Written in an easily accessible Q&A format, the book closely examines and expands on the three keys to empowerment originally presented in Empowerment Takes More Than a Minute-sharing information, creating autonomy through boundaries, and replacing the hierarchy with teams. It clearly outlines the promises and challenges of each stage of the journey, providing managers with thought-provoking questions, clear advice, effective activities, and action tools that will help them create a culture of empowerment. Wherever they are in the journey, managers will find a clear roadmap in this user-friendly action guide.

Preface Introduction: The Challenge of Moving to Empowerment Chapter 1. Releasing the Power within People Chapter 2. Using Situational Leadership® II to Guide the Journey Stage One: Starting and Orienting the Journey Chapter 3. Key #1: Share Information to Kick-Start the Process Chapter 4. Key #2: Declare Clear Boundaries to Begin Creating Autonomy Chapter 5. Key #3: Begin Developing Teams to Replace the Hierarchy Stage Two: Change and Discouragement Chapter 6. Key #1: Share More Information and Listen for Information Chapter 7. Key #2: Widen the Boundaries to Create More Autonomy and Responsibility Chapter 8. Key #3: Let Teams Take on More of the Hierarchical Roles Stage Three: Adopting and Refining Empowerment Chapter 9. Key #1: Enhance Information Sharing to Drive Performance Chapter 10. Key #2: Incorporate Boundaries into Everyone’s Value System Chapter 11. Key #3: Let Teams Replace the Hierarchy Conclusion: A Look Back (and Forward) at the Journey Chapter 12. Summarizing the Action Plan for Creating Empowerment Notes Index