Health Services Management: A Case Study Approach, Eleventh Edition

Ann Scheck McAlearney, ScD, MS, is professor of family medicine and vice chair for research in the Department of Family Medicine at the Ohio State University (OSU) College of Medicine. She also holds courtesy appointments at OSU as professor in the Division of Health Services Management and Policy in the College of Public Health and as professor of pediatrics. In 19 years at OSU, Dr. McAlearney has taught a variety of courses in organizational management, leadership, and strategic management for master's and doctoral-level students, as well as a course on healthcare organization and financing for medical students. She has over 25 years of health services research experience and has authored more than 200 peer-reviewed publications, 10 books (many coedited), and 80 book chapters. Dr. McAlearney received her bachelor of arts and sciences degree in English and biological sciences from Stanford University, her master of science degree in biological sciences also from Stanford, and her doctor of science degree in health policy and management from Harvard University's School of Public Health.

Instructor Resources: Instructor's Manual Today's healthcare managers face increasingly complex challenges and often must make decisions quickly. When a difficult situation arises, managers can no longer simply "look it up" online or in the management literature. Properly "looking it up" involves knowing where and how to look, appropriately framing a research question, weighing valid evidence, and understanding what is required to make proposed solutions work.