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Installing and Managing Workable Knowledge Management Systems
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Artikel-Nr:
9781567205688
Veröffentl:
2003
Einband:
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Erscheinungsdatum:
30.08.2003
Seiten:
240
Autor:
Albert Rubenstein
Gewicht:
531 g
Format:
240x161x18 mm
Sprache:
Englisch
Beschreibung:
Albert Rubenstein, Eliezer Geisler
Every organization should have some method of capturing, storing, transforming, retrieving, and using knowledge and lessons learned. This book has been written to help managers throughout the organization to design and develop knowledge management systems that are effective and lasting. Successful knowledge management systems are integrated into the corporate culture and the existing information systems apparatus. They are introduced gradually, so as not to clutter the testing phase with too many details. And simple and appropriate metrics are utilized at each stage of the design and operating process. The book concludes with a concise summary of all the necessary steps to ensure success.
List of FiguresPrefaceWhat We Know about KM SystemsWhy KM Systems Are Needed: Temporal and Partial Dimensions-Learning from Our HistoryAnd Current ExperienceWhy Has KM Worked or Not Worked?How to StartHow to Measure Costs and Benefits of a KM SystemWhat Are Intellectual or Knowledge Nuggets?Who Are the Key Players?How to Sell KM SystemsWho Are the Users? What Are Their Needs and Characteristics?How to Address Special Cases and Application AreasHow to Visualize the KM ProcessConclusions and Further WorkReferences