The Communication Playbook

The Communication Playbook
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Artikel-Nr:
9781544319919
Einband:
EPUB
Seiten:
536
Autor:
Teri Kwal Gamble
eBook Typ:
Adobe Digital Editions
eBook Format:
EPUB
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:

Skills for becoming clear communicators, confident speakers, and sharp thinkers.


Designed for today’s active learners, The Communication Playbook moves students beyond the classroom by helping them develop a strong communication skillset that will benefit them throughout their lives. With a focus on effective communication skills and career success, bestselling authors Teri Kwal Gamble and Michael K. Gamble give students clear explanations of core concepts followed by practical learning activities—encouraging students to think critically about why good communication is important and how the concepts can be applied to today’s classroom, workplace, and community. Perfect for the hybrid communication course with coverage of public speaking, this concise text has been strategically separated into tabbed chapters—making it easier for readers to navigate, digest, revisit, and review the content. As good communication is the foundation of everyday life, The Communication Playbook primes students for success in both their courses and their careers.



Skills for becoming clear communicators, confident speakers, and sharp thinkers.

Designed for today’s active learners, The Communication Playbook moves students beyond the classroom by helping them develop a strong communication skillset that will benefit them throughout their lives. With a focus on effective communication skills and career success, bestselling authors Teri Kwal Gamble and Michael K. Gamble give students clear explanations of core concepts followed by practical learning activities—encouraging students to think critically about why good communication is important and how the concepts can be applied to today’s classroom, workplace, and community. Perfect for the hybrid communication course with coverage of public speaking, this concise text has been strategically separated into tabbed chapters—making it easier for readers to navigate, digest, revisit, and review the content. As good communication is the foundation of everyday life, The Communication Playbook primes students for success in both their courses and their careers.



Preface

Acknowledgments

About the Authors

Chapter 1: Start Right Here

What Is Communication Presence

What Is Communication?

Essentials of Communication

Visualizing the Communication Process in Action

How Good a Communicator Are You?

Why Do We Communicate?

Chapter 2: Having Communication Presence in a Multicultural Society and World

Cultures’ Many Faces

What Happened to the Melting Pot?

Culture and Communication

Cultures Within Cultures

Dimensions of Culture in Action

Technology and Community

Chapter 3: The “I” Behind the Eye: Perception and the Self

Perception of the Self, Others, and Experience

Perceiving the “I” Affects Perception of You

The Connection Between Self-Concept and Behavior

Factors Affecting Self-Concept and Outlook

How to Enhance Self-Awareness

Barriers to Perceiving Yourself and Others Clearly

Gender, Self-Concept, and Perception

Culture, Self-Concept, and Perception

Chapter 4: Communicating With Words: Helping Minds Meet

Language Is Alive: We Use Words to Share Meaning

Problems With the Communication of Meaning

Barriers to Understanding: Patterns of Miscommunication

Culture and Language

Gender and Language

Words and Power

Profanity and Obscenity

Technology and Language Use

Chapter 5: Nonverbal Messages Speak

Characteristics of Nonverbal Communication

Functions of Nonverbal Communication

Types of Nonverbal Communication

Truth, Deception, and Nonverbal Cues

Gender and Nonverbal Behavior

Culture and Nonverbal Behavior

Technology and Nonverbal Communication

Chapter 6: Listening, Feedback, and Critical Thinking

Listening and Communication

Types of Listening

The Stages of Listening: More Than Meets the Ear

More on the Ethics of Listening: Identifying Problem Behaviors

Responding With Feedback

The Importance of Critical Thinking

Gender and Listening Style

Cultural Influences on Listening

Technology’s Influence on Listening and Critical Thinking

Chapter 7: Understanding Relationships

What Is An Interpersonal Relationship?

Conversing: Connecting Through Interpersonal Dialogue

Relationships Differ in Breadth and Depth

Analyzing Relationships

Lying, Trust, and Relationships

Laughter as Interpersonal Tool

Gender and Relationships

Culture and Relationships

More on Technology and Relationships

Chapter 8: Person to Person: Handling Emotions and Conflict

Five Factors Contributing to Relationship Interest

Understanding the Uncertainty Factor

Types of Relationships

Emotions and Relationships

Expressing and Sharing Feelings

Experiencing Relational Conflict

Technology, Relationships, and the Communication of Emotion

Chapter 9: Teamwork: Strategies for Decision Making and Problem Solving

Groups, Teams, and You

Characteristics and Components of Groups

Using Groups to Make Decisions and Solve Problems

Understanding the Roles Group Members Play

Understanding Group Member Relationships

Decision Making In Groups: Reaching Goals

Gender, Culture, Technology, and Group Interaction

Chapter 10: Leading Others and Resolving Conflict

APPROACHES TO LEADERSHIP: THE LEADER IN YOU

Theories of Leadership

Leading the Way Through Conflict Management

The Influence of Gender, Culture, and Technology on Leadership and Conflict Management

Chapter 11: Public Speaking and You

BUILDING PUBLIC SPEAKING CONFIDENCE

Approaching Speech Making Systematically: A Primer for Giving Your First Speech

Analyze Yourself

Analyze Your Audience

Analyze the Occasion

Select Your Topic

Narrow The Topic and Clarify Your Purpose

Chapter 12: Researching, Supporting, and Outlining Your Speech

Research Your Topic

Select the Best Support Possible

Linear and Configural Formats

Outlining Your Speech: Building a Speaking Framework

Beginnings and Endings

Chapter 13: Using Presentation Aids and Delivering Your Speech

Selecting and Preparing Presentation Aids

Preparing to Speak

Rehearsing

Presenting: Keys to Remember

Beyond the Presentation: Assessing Your Effectiveness

Chapter 14: Informative Speaking

Sharing and Conceptualizing Information

Types of Informative Presentations

Guidelines for Informative Speakers

Chapter 15: Persuasive Speaking

The Purpose of Persuasion

Types of Persuasive Speeches

Understanding Monroe’s Motivated Sequence

Persuading Responsibly, Strategically, and Credibly

Guidelines for Persuading Effectively

Appendix: Interviewing and Developing Professional Relationships

The Employment Interview: Beyond Casual Communication

Securing the Interview: Tools and Tasks

Conducting an Interview

Impression Management and Interviewee Presence

Looking at the Law: Illegal Interview Questions

Diversity, Technology, and the Interview

Answer Key

Glossary

Notes

Index

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