Conduct and Accountability in Financial Services

Stacey English and Susannah Hammond

Provides comprehensive and expert guidance on how best to implement and comply with the Senior Managers & Certification Regime (SM&CR) as well as acting as a guide to rule book requirements and regulatory expectations, it provides an in-depth look at the implications of the global focus on culture and conduct risk.The second edition has been fully revised and updated and contains: An expanded chapter on technology in a post pandemic hybrid world and given the heightened regulatory focus Analysis of the Financial Services and Markets Act 2023 and how it affects SM&CR Coverage of the new consumer duty Details of the impact of Brexit An overview of cryptocurrencies and cryptoassets AML/sanctions against a backdrop of the continuing conflict in UkraineA must-read text for all staff in UK financial services firms, professional associations, industry bodies, regulators, academics and advisers to financial services organisations.This title is included in Bloomsbury Professional's Banking and Finance Law online service.

1. Context and Drivers for the Accountability Regime2. Specifics of the Senior Managers and Certification Regime as it Applies to Banks and Large Investment Firms3. Specifics of the Senior Managers and Certification Regime for Insurers4. Extension of SM&CR to (Almost) all Financial Services Firms5. Key roles in Embedding and Overseeing the SM&CR6. Practical Aspects of Better Risk Mitigation7. Practical Challenges to Overcome8. Role of Culture and Conduct Risk9. Other Areas Personal Liability Can Arise10. Enforcement11. Overarching Principles for How to Manage Personal Regulatory Risk12. Regulatory Relationship Management13. Technology14. Overview of Related Global DevelopmentsAppendices