Management Today

Grounded in experiential learning with modern cases and examplesManagement Today: Best Practices for the Modern Workplace cuts through the noise by introducing students to evidence-based management theories, models, and strategies.

Preface
Acknowledgments
About the Authors
PART I: INTRODUCTION
Chapter 1: Becoming a Manager
What Managers Do
What Is Management?
The Management Process
A Brief History of Management Theory
Managerial Roles
Managerial Behaviors
Skills Managers Need Today
Plan For This Textbook
Managerial Implications
Key Terms
Toolkit
PART II: PLANNING
Chapter 2: Making Decisions and Using Analytics
Decisions: The Big Ones
Decision-Making in Organizations
Intuition
Decision Traps
Creative Problem-Solving
Making Decisions Using Business Analytics
The Era of “Big Data”
Managerial Implications
Key Terms
Toolkit
Chapter 3: Ethics and Social Responsibility
What Role Do Ethics and Social Responsibility Play in Effective Management?
What Do People Think of When They Think of Ethics?
Kohlberg’s Stages of Moral Development
Ethical Climate
Ethical Decision-Making
The Importance of Corporate Social Responsibility
The Future of Corporate Social Responsibility
Managerial Implications
Key Terms
Toolkit
Chapter 4: Organizational Culture and Change
A Small Business Implements Change
Organizational Culture and Its Characteristics
Strong Organizational Cultures
Socialization
How Employees Learn Culture
Forces Driving Organizational Change
Types of Organizational Change
Overcoming Resistance to Change
Managerial Implications
Key Terms
Toolkit
Chapter 5: Strategic Management and Planning
How Important Is Strategic Management?
Strategic Plans
Mission and Vision Statements
Competitive Advantage
Porter’s Five Forces and SWOT Analysis
Goals and Objectives
Understanding Profit and the 3Ps in Strategic Planning
Managerial Implications
Key Terms
Toolkit
PART III: ORGANIZING
Chapter 6: Organizational Design
Structure: Who Needs It?
Millennial and Gen Z Appeal
What Is Organizational Structure?
Dimensions of Organizational Design
Forms of Organizational Structure
Organizational Structure Types
Levels of Management
Sociotechnical System and Job Design
Managerial Implications
Key Terms
Toolkit
Chapter 7: Communication
Oprah Winfrey’s Conversational Competence
What Is Communication?
Language Barriers to Effective Communication
Improving Organizational Communication
Communication Challenges
Cross-Cultural Communication
Managing Knowledge in Organizations
Managerial Implications
Key Terms
Toolkit
Chapter 8: Human Resource Systems
Will You Be Hired by a Chatbot?
What Is Human Resource Management?
The Functions of HRM
Staffing
Compensation
Training and Development
Strategic Human Resource Management
Managerial Implications
Key Terms
Toolkit
PART IV: LEADING
Chapter 9: Understanding Individuals and Diversity
What Would You Do?
What Is Personality?
Psychological Capital
Emotional Intelligence
Diversity Approaches
Generations in the Workplace
Managing Diverse Followers
Managerial Implications
Key Terms
Toolkit
Chapter 10: Motivation
Can You Solve the Candle Problem?
What Is Motivation?
Need Theories
Expectancy Theory
Goal Setting
Reinforcement Theory
Organizational Justice
Managerial Implications
Key Terms
Toolkit
Chapter 11: Managing Teams
When Teamwork Isn’t Fair
What Is a Team?
Team Goals
Team Development
Team Effectiveness
Team Challenges
Team Decision-Making
Managerial Implications
Key Terms
Toolkit
Chapter 12: Leadership
What Makes an Effective Leader?
What Is Leadership?
Leadership Traits
Leadership Behaviors
It All Depends—Contingency Leadership
The Role of Relationships
Trust
Transformational Leadership
Contemporary Approaches to Leadership
Managerial Implications
Key Terms
Toolkit
Chapter 13: Managing in a Global Environment
Alexa Is Making New International Friends
What Is Culture?
Hofstede’s Cultural Values
Project Globe
The Impact of Globalization on Management
The Global Mindset
Cultural Intelligence
Managerial Implications
Key Terms
Toolkit
PART V: CONTROLLING
Chapter 14: Budget Control
What Is Budget Control?
What Are Budgets and What Can They Do?
The Many Different Types of Budgeting Systems
Components for Managing a Budget
Applying Appropriate Budget Systems
Using Budgets to Make Organizational Decisions
Budgets as Decision-Making Tools: An Ethical Perspective
Managerial Implications
Key Terms
Toolkit
Chapter 15: Management Control Systems and Technology
What Is Management Control?
Management Control as the Umbrella of Management
What Types of Control Systems Are Used by Organizations?
Types of Controls Based on Organizational Need
Using Controls to Forecast, Track, and Balance Organizational Systems
Technology and Data Analytics as Management Control
Data Analytics
Managerial Implications
Key Terms
Toolkit
Appendix: The Scientific Method
Glossary
References
Index