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Transforming Teams
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Tips for Improving Collaboration and Building Trust
Besorgungstitel - wird vorgemerkt | Lieferzeit: Besorgungstitel - Lieferbar innerhalb von 10 Werktagen I
Artikel-Nr:
9781498721479
Veröffentl:
2015
Erscheinungsdatum:
10.09.2015
Seiten:
240
Autor:
Sphr St John
Gewicht:
408 g
Format:
213x142x18 mm
Sprache:
Englisch
Beschreibung:
Claudia St. John is an HR professional with more than 20 years' experience in human resources, employee benefits, management consulting, and communications. She specializes in employee engagement, organizational development, strategic planning, recruitment, and executive career management. She is the president of Affinity HR Group, LLC, a national human resources consulting firm. She manages a team of 12 consultants across the country.
This motivational management tale is based on the author's real-world experiences as a consultant helping companies resolve breakdowns in collaboration and trust at the workplace. Using a narrative style to show problem-solving in action, the book follows the challenges faced by a company CEO and her team as they address three central precepts: that all relationships are reparable, that the use of direct language is fundamental, and that members of a team can fix only one thing, themselves. As the story unfolds, readers learn the three communication minefields that derail and disrupt effective teamwork.
Introduction. Eliza's Bad Monday at HDS Tech. Golden Nuggets. Bedtime with Badger and Coyote. Quiet Kirby. The Stories We Tell. Dear Old School Days. The Communication Preferences of Homo sapiens. The Language of DISC. Sales vs. Customer Service. The Only One You Can Change Is You. Dave's Critical Conversations. Feedback for Claire. Lunch with Karen. It's All about Trust. Making Promises. Managing Promises. Unpacking Baggage and Restoring Trust. Actions vs. Intentions. Components of Collaboration. What Eliza Knows-Resources for Managers: Components of Collaboration. Resources for Managers from Affinity HR Group, LLC.