Reinventing Your Lean DNA

Greg MacDougall is an engaged, experienced leader with a keen passion and understanding in customer value focused, people-centric, lean transformations. While a senior leader at Cogent Power, Greg was Certified in 2004 by the Cardiff University, Lean Enterprise Research Centre consulting team of SA Partners LLC, as a Lean Program Coach and is credited as a driving force behind one of Canada's most recognized and successful lean conversions at Cogent Power Inc., case study subject of the Shingo Prize awarded, CRC-Productivity Press publication: Staying Lean, Thriving Not Just Surviving, as contributed to by Mr. MacDougall. Greg is highly skilled and knowledgeable in quality management, safety and lean thinking having directed numerous global project undertakings while serving in his capacity at Cogent Power, as well as, Corporate Director, Quality Management, ABC NACO, Chicago, IL, and Quality Systems Manager, Dofasco Steel (Arcelor Mittal), Hamilton, ON. Greg MacDougall is an engaged, experienced

This book adds new material to the Cogent Power 'road to sustainable lean story' with a singular focus and company perspective that chronicles the valuable lessons learned in the evolution of its Burlington, Ontario, Canada facility, today a sought after benchmark leader in lean enterprise thinking. The book teaches on how to succeed as a sustainable lean organization, commit to the unconventional, and stay the informed course of transformational change, no matter its unforeseen and perilous obstacles.

Foreword. Preface. Lessons Learned - The Overwhelming Case for Sustainable Change. Recapping the Cogent Power Storyline. Why Lean Fails to Deliver on the Expected Outcomes? (including case study). Making Your Lean Strategy a Holistic Blueprint for Success? Confronting the Inevitable - Obstacles that Short Circuit Transformations. Obstacles and Why They Appear. The Pioneering Spirit to Overcome. Engaging the Organization - Changing the Power Base for Success. Adopting a Value Stream Managed Structure. A Framework for Leadership Accountability. Line of Sight -The Need for Leader Standard Work. Leadership at all Levels (including Lean Apprentice Strategy Case Study). Creating Workplace Accountability (including TWI Standard Work Case Study). Cultivating Employee Buy in - The Green and Safe Workplace (including case study). Focusing on Your Customer - If You Aren't then Who is? (including case study). Giving Back - Chronicling the Brant Community Healthcare Lean Start-up. Detailed case study with inputs from BCH and Cogent Power. Closing Comments. Engaging the organization - capturing the hearts and minds of everyone). Engage, Engage, Engage - You Can't Engage Enough. Managers need to become leaders. Visual Monuments - Sending the Message We Are Committed. Open Communication - Eliminate the Negative Voice. The Lean Apprentice - Providing Tipping Point for Change (and Case Study). Training Within Industries - The Need For Repetitive, Standard Work Practice (and Case Study). Lean Workplace Safe Workplace - Motivate and Enhance Employee Safety Through Lean. Voice Of The Customer - Letting Customers Have a Say in Your Business. Coping with the challenges of lean: when obstacles appear! Identify the early gaps and challenges ahead. The importance of a lean diagnostic (a case study). Workplace order is mediocre at best. (a case study). Line of sight Daily Management - The Need For Management Standard Work (and Case Study). The Sustainable Challenge. Breakthrough Change Strategies - Overcoming The Obstacles. Let The Real Transformation Begin. It Starts With Leadership - First Look Inward at Self. Realigning Around the Performance Management Framework. Revisiting Engagement - Connecting on Emotional and Rational Levels. Changing Behaviors and Developing Organizational Accountability. Turning Value Streams Upside Down - Who Should Run the Operation?