Beschreibung:
Ronald Bercaw
Written by a Shingo Prize-winning author and Lean sensei, this book explains how to apply Lean improvement to clinical and non-clinical processes. It presents valuable lessons learned by the author over the years of leading improvements in this complex industry and lays out a clear roadmap for initiating Lean improvements. Illustrating the leadership behaviors required for sustainable success, the book reviews the fundamentals of Lean and explains how to link a strategy of continuous improvement to corporate strategy to achieve operational excellence.
Foreword, Preface, Acknowledgments, About the Author, 1 Lean at a Glance, 2 Creating and Deploying a Lean Strategy, 3 Leading Change-The Transformation Roadmap-Phase 1: "Get Ready", 4 The Transformation Roadmap-Phase 2: The Acceleration Phase (Improve, Sustain, and Spread), 5 The Transformation Road Map-Phase 3: Make Organizational Improvement the "New" Culture, 6 Leadership Behaviors and Actions for Success, 7 Mitigating Transformation Risk and Avoiding Common Mistakes, 8 Closing Thoughts., Glossary of Lean Terms