How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy
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Beschreibung:
How do you deal with high-maintenance parents who never seem happy with the job you are doing?
Emotionally charged, often disgruntled, and occasionally abusive parents—sound familiar? The second edition of McEwan′s best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategies—enhanced and updated—to defuse emotionally charged parents
- An updated, easy-to-administer healthy school checklist
- Fifty ways to build parental support for your school
- Ten goals-at-a-glance to help keep your school-community relations on target
- A built-in facilitator′s guide
Updated Edition of Bestseller!
How do you deal with high-maintenance parents who never seem happy with the job you are doing?
Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? The second edition of Elaine McEwan′s bestselling classic will help you manage your most difficult audience, adding several new features and examples that will give you the confidence and skills you need to handle such situations, including:
- Over two dozen strategies-enhanced and updated-to defuse emotionally charged parents
- An updated, easy-to-administer Healthy School Checklist to determine if your school′s culture encourages parents or pushes them over the edge
- Fifty Ways to build parental support for your school
- Ten Goals-at-a-Glance to help keep your school-community relations on target
- A built-in facilitator guide--ideal for book groups and staff development, including energizers, suggestions for role-playing, think-alouds, and questions for reflection and discussion
Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan′s seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And in today′s schools and a NCLB environment, developing a supportive parent-community relationship is essential to everyone′s success.
My Definition of "Crazy"
Who This Book Is For
Special Features of the Book
Overview of the Contents
Acknowledgments
About the Author
1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
The Parents of Today
What′s Behind the Epidemic?
Summing Up and Looking Ahead
2. Defusing and Disarming Out-of-Control Parents
What Is Anger?
How to Deal With Parents Who Are Upset or Out of Control
Strategies for Dealing With Truly Troubled Parents
Using Your Enounters With Parents to Learn and Grow
Summing Up and Looking Ahead
3. Solving the Problems That Make Parents Angry, Troubled, Afraid, or Just Plain Crazy
The Pervasive Problems That Plague Us
Solving the Problems That Plague Us
Behaviors That Can Sabotage Your Good Intentions
What to Do When Nothing Works
Summing Up and Looking Ahead
4. Creating and Nurturing a Healthy School
The "Virulent Viruses"
The Dangerous Dozen
A Healthy School
The Healthy Leader
Promoting and Maintaining a Healthy School
Steps to Take if Your School Is Sick
Summing Up and Looking Ahead
5. The Proactive Approach: Fifty-Plus Ways to Build Parental Support
Fifty-Plus Suggestions to Get You Started
Summing Up and Looking Ahead
Conclusion
References
Index
Facilitator′s Guide
Who Should Use This Guide?
How Is the Guide Organized?
What Materials Are Needed?
Study Modules
Module 1: Introduction
Module 2: Chapter 1. Why So Many Parents Are Angry, Troubled, Afraid, or Just Plain Crazy
Module 3: Chapter 2. Defusing and Disarming Out-of-Control Parents
Module 4: Chapter 3. Solving the Problems That Make Parents Mad
Module 5: Chapter 4. Promoting a Healthy School
Module 6: Chapter 5. Fifty-Plus Ways to Be Proactive
Module 7: Conclusion