Seven Recipes for Success in Business

Frank D. Briggs has worked in many jobs providing customer service for more than thirty-nine years. He currently lives in Coeur d' Alene, Idaho.

Improving profits and improving yourcommissions can be easier than you think. Success inbusiness rests with customer service. In Seven Recipes forSuccess in Business, author Frank D. Briggs provides sevensteps to help build your success and your company'ssuccess.Filled with personal examples and storiesfrom almost forty years in business, Briggs demonstrates theimportance of the customer and of providing quality customerservice with seven simple concepts. He shows that, becausethe customer: Has a need, you have ajob to do Has a choice, you must be the betterchoice Has sensibilities, you must be considerateHas urgency, you must be quick Isunique, you must be flexible Has highexpectations, you must excel Has influence, youhave the hope of more customersSeven Recipesfor Success in Business details the importance of thinkingof the customer first each and every time and treating thecustomer the way you would like to be treated. By followingthese simple concepts, success will flourish-all because ofthe customer.