Facework

Kathy Domenici (M.A., University of New Mexico) is a partner in Domenici Littlejohn, Inc. and a project consultant for the Public Dialogue Consortium.  A consultant since 1990, Kathy is a conflict-management specialist, mediator, facilitator, and trainer. She founded the Mediation Clinic at the University of New Mexico and now specializes in designing high-level strategy and leadership processes.  Kathy has worked on behalf of such clients as Eastman Kodak, The President's Commission on Critical Infrastructure, Sandia National Laboratories, Lockheed Martin, and the Kellogg Foundation.

Written in a clear, engaging style Facework: Bridging Theory and Practice introduces a new paradigm that identifies facework as the key to communication within the management of difference. Authors Kathy Domenici and Stephen W. Littlejohn illustrate how facework is a central process in the social construction of both identity and community.

PrefaceIntroductionPart I: The Social Construction of Face1: Identity and Facework: A Theoretical Perspective Accomplishing Identity The Metaphor of Face Constructing a Frame Focus of Attention Contexts of Action Principles for Practice2: Creating an Environment for Constructive Facework: A Practical Perspective Facework and the Communication Environment Creating a Constructive Environment Skills for Positive Facework Principles for PracticePart II: Realms of Practice3: Facework in the Personal Realm Communication Acts Integrating Facework Into Conversation Episodes of Facework Personal Face and the Lifescript Principles for Practice4: Facework in the Relational Realm Thinking About Relationships Facework in the Relationship Communication Acts in the Relationship Conversations and Episodes of Relational Life The Relational Lifescript Principles for PracticePart III: Facework and the System5: Facework in the Community Communication Acts in the Community Community Conversations Episodes in Building Community Lifescripts and the Community Principles for Practice6: Cultural and Global Issues The Culture of Facework Putting a Face on International Relations Principles for PracticePart IV: Principled Practice7: Toward a Practical Theory of Facework Practical Theory A Theory of Facework Facework as Transcendence Putting Facework Into Practice in Uganda8: Guidelines From Artisans Slogan 1: I¿m Not Here to Call You a Thug Slogan 2: Don¿t Open Presents in Front of Others Slogan 3: The Ball Is Over the Fence Slogan 4: It¿s a Beautiful Day in the Neighborhood Doing Facework That MattersReferences