The Handbook of Logistics and Distribution Management

Alan Rushton graduated from the University of Warwick with a degree in Economics, after which he spent several years in industry as Raw Materials Controller with the International Synthetic Rubber Company and as a distribution executive with Rio Tinto Zinc based in London.
He studied for an MSc in Transport Studies at Cranfield University and then joined the National Materials Handling Centre, initially to carry out research into urban delivery problems and goods consolidation. He was a senior consultant with the Centre for many years, undertaking a variety of consultancy projects, specializing in transport and logistics systems and strategies. After helping to create the Distribution Studies Unit (DSU) at Cranfield, he became the Director of Studies for the MSc in Distribution Technology and Management, and Head of the DSU.
With the creation of the Cranfield Centre for Logistics and Transportation (later the Cranfield Centre for Logistics and Supply Chain Management, CLSCM) he became the Director of Graduate Programmes for the new Centre where he set up and, for many years, ran the Executive MSc in Logistics and Supply Chain Management. He became the Director of eLearning for CLSCM and chaired the eLearning Committee for the Cranfield School of Management. As well as his research and consultancy experience in transport, distribution, logistics and the supply chain, he has lectured in Europe, the Far East, the Middle East, North America, South America and Africa. He has published widely and co-wrote the original and subsequent editions of The Handbook of Logistics and Distribution Management, which was first published in 1989. He is also co-author of International Logistics and Supply Chain Outsourcing. He has continued to undertake consultancy, both nationally and internationally, and is the Director of Dialog Consultants Ltd, a consultancy specializing in distribution, logistics and supply chain management. Alan is a Fellow of the Chartered Institute of Logistics and Transport.

Phil Croucher is an independent supply chain consultant and trainer. He has 44 years' experience in the field of logistics and supply chain management, the last 20 years at senior management or board level, working, travelling and living in many different countries. He has worked in many different industries, countries and functions within those industries. On the third-party logistics side he has worked in express parcels in the UK, as Managing Director of a freight forwarder in Oman, as General Manager of a desert trucking company in Oman, and as Regional Manager for the Middle East responsible for land transport based in Jordan and Dubai. In addition, he has held the post of Group Logistics Director in the paper merchant business in the UK, National Distribution Manager in the food industry and Vice President-Supply Chain, responsible for worldwide procurement and logistics movements for a land drilling contractor in the oil and gas industry with operations in Algeria, Qatar, Kingdom of Saudi Arabia, India and Oman.
Although at heart a practitioner, it has not stopped him developing a parallel career in training and academia. He has worked for the Chartered Institute of Logistics and Transport (UK) (CILT) on many projects. In 2002 CILT chose him to represent them in China at the inception of a prestigious training contract with the Chinese Government. This was followed by four further two-week trips delivering training in Beijing, Shanghai, Shenzhen and Dalian. He has also delivered training in Taiwan for CILT.
More recently (2011) CILT sent him to Somaliland to train United Nations International Children's Emergency Fund (UNICEF) staff, in 2012 he was sent to Bangkok to train Plan International staff and in 2013 he was sent to Qatar four times for Maersk Oil. He has taught Masters courses in procurement, supply chain management and operations management. He has also published several articles, most notably 'Insourcing'.
His qualifications include an MSc in Logistics and Distribution Management from Cranfield University, Chartered Fellow of the CILT (UK) and a Professional Diploma in Management from the Open University. He also holds a NEBOSH National General Certificate in Occupational Health and Safety.

Peter Baker spent the early part of his career in international freight forwarding, conduct- ing export and import freight movements and ship's agency work. He became an office manager prior to taking an MSc degree in Distribution Technology and Management at Cranfield University.
After a period with a specialist materials handling and distribution consultancy, he worked for 12 years with Deloitte Consulting in their Supply Chain and Consumer Business divisions. During his period in consultancy, he has conducted over 100 supply chain projects across a wide range of industries and public sector organizations. He has undertaken projects in many European countries, as well as in North America, the Far East, Central Asia, West Africa and the Middle East. These projects have included supply chain strategy, procurement, international logistics, distribution centre design, inventory control, transport operations and supporting computer systems.
He became a lecturer, senior lecturer and then visiting fellow, at the Centre for Logistics and Supply Chain Management at Cranfield School of Management, where he completed his PhD on the subject of the role, design and operation of distribution centres in agile supply chains. He has continued his consultancy work during this period. He is a Fellow of both the CILT (UK) and the Higher Education Academy. He has published regularly in books, trade journals and academic journals.

Fully grasp the core principles of logistics, distribution management and the supply chain, in addition to emerging trends and the latest technologies, with this definitive guide that offers clear and straightforward explanations.

The Handbook provides practitioners and students with a complete, step-by-step overview of the many different aspects of setting up, managing and optimizing supply chains. Designed to offer a full appreciation of how supply chains are planned and operated, it is structured logically and delves into topics in more clarity and detail than disparate collections of research papers. Integrating both strategic and tactical insights, this textbook is underpinned throughout by real-world data and worked examples that bring the concepts to life.

The seventh edition offers:
Updates and solutions designed to meet the challenges faced by those studying and working in the sector
New coverage of future supply chain related technologies, including artificial intelligence, data analytics, digital twins and autonomous mobile robots and how these can be used to optimize operations and increase productivity
Online resources including lecture slides (tables, images and formulae from the text), acronyms and abbreviations and infographics.

Written by an author team with extensive practical experience in some of the most challenging environments across the world, this seminal text is an invaluable resource for both practitioners and students, providing a useful desk reference for topics across the wide ranging and vitally important fields of logistics and the supply chain.

• Section - ONE: Concepts of Logistics and Distribution;
• • Chapter - 01: Introduction to Logistics and Distribution;
  • Chapter - 02: Integrated Logistics and the Supply Chain;
  • Chapter - 03: Customer Service and Logistics;
  • Chapter - 04: Channels of Distribution;
  • Chapter - 05: Key Issues and Challenges for Logistics;
• Section - TWO: Planning for Logistics;
• • Chapter - 06: Planning Framework for Logistics;
  • Chapter - 07: Logistics Processes;
  • Chapter - 08: Supply Chain Segmentation;
  • Chapter - 09: Logistics Costs and Trade-Offs;
  • Chapter - 10: Logistics Network Planning;
  • Chapter - 11: Logistics Management and Organisation;
  • Chapter - 12: Omnichannel Fulfilment;
  • Chapter - 13: Manufacturing Logistics;
• Section - THREE: Procurement, Inventory and Demand Forecasting;
• • Chapter - 14: Procurement and Supply;
  • Chapter - 15: Inventory - The Basic Concepts;
  • Chapter - 16: Inventory and the Supply Chain;
  • Chapter - 17: Inventory Planning and Demand Forecasting;
• Section - FOUR: Warehousing and Storage;
• • Chapter - 18: Principles of Warehousing;
  • Chapter - 19: Storage and Handling Systems (Palletised);
  • Chapter - 20: Storage and Handling Systems (Non-Palletised);
  • Chapter - 21: Order Picking and Packing;
  • Chapter - 22: Receiving and Despatch;
  • Chapter - 23: Warehouse Design;
  • Chapter - 24: Warehouse Management and Information;
• Section - FIVE: Freight Transport;
• • Chapter - 25: International Logistics - Modal Choice;
  • Chapter - 26: Maritime Transport;
  • Chapter - 27: Air Transport;
  • Chapter - 28: Rail and Intermodal Transport;
  • Chapter - 29: Road Freight Transport - Vehicle Selection;
  • Chapter - 30: Road Freight Transport - Vehicle Costing;
  • Chapter - 31: Road Freight Transport - Planning and Resourcing;
  • Chapter - 32: Road Freight Transport - Vehicle Routeing & Scheduling;
  • Chapter - 33: International Freight Forwarding;
• Section - SIX: Outsourcing Logistics;
• • Chapter - 34: Outsourcing - Operations & Services;
  • Chapter - 35: Outsourcing - Decision Criteria;
  • Chapter - 36: Outsourcing - The Selection Process;
  • Chapter - 37: Outsourcing Management;
• Section - SEVEN: Operational Management;
• • Chapter - 38: Cost and Performance Monitoring;
  • Chapter - 39: Benchmarking;
  • Chapter - 40: Information and Communication Technology in the Supply Chain;
  • Chapter - 41: Security and Safety;
  • Chapter - 42: Logistics and the Environment;
  • Chapter - 43: Humanitarian Logistics