Beschreibung:
Ronald D. Moen is a statistician, consultant, and teacher to industry, government, healthcare, and education. He is a member of Associates in Process Improvement (API, 1984) and Adjunct Lecturer in the Physics and Engineering Science Department at the University of Michigan-Flint (1995-2005). Moen's experiences of over 30 years include General Motors Corporation and the U.S. Department of Agriculture. He served as a Deming helper at 70 of his four-day seminars (1983-1993) and is a senior fellow at the Institute for Healthcare Improvement (IHI). Moen is coauthor of Improving Quality through Planned Experimentation, Second Edition and Quality Improvement through Planned Experimentation (both McGraw-Hill), He is the 2002 recipient of the Deming Medal.
The latest experimental design techniques for quality improvement