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Human Resource Management in the Hospitality Industry
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40,28 €* PDF
Artikel-Nr:
9781136397103
Veröffentl:
2012
Einband:
PDF
Seiten:
384
Autor:
Michael Boella
eBook Typ:
PDF
eBook Format:
PDF
Kopierschutz:
Adobe DRM [Hard-DRM]
Sprache:
Englisch
Beschreibung:
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues:* Selection, appointment and induction* Training and management development* Labour turnover* Employee relations and employment law* Managing people and customer care* Business EthicsWritten in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a 'process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues:* Selection, appointment and induction* Training and management development* Labour turnover* Employee relations and employment law* Managing people and customer care* Business EthicsWritten in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.