Person-centred Care in Radiography

PERSON-CENTRED CARE IN RADIOGRAPHY A helpful guide to patient and person-centered care in radiography, with a particular focus on interpersonal and communication skills Person-centred Care in Radiography: Skills for Providing Effective Patient Care explores the complex interpersonal skills that are required of practitioners and medical imaging professionals which ensure high-quality service is given to person-centred care in radiography. The textbook is also written by a team of expert authors, and grounded in the team s own research, as well as their involvement with the Heads of Radiography Group, the Association of Radiography Educators, the Collaborating Centre for Values-based Practice in Health and Social Care, and the College of Radiographers. The textbook contains a broad range of additional learning features, including case studies, student exercises, annotated further readings, and chapter summaries. Diagrams and illustrations are used throughout the book to provide visual representation of the concepts presented. Learning activities are also included throughout the book to encourage readers to self-discover and reflect and then apply their learning to their own role. Person-centred Care in Radiography includes detailed information on and discussion of: Values, developing resilience, defining compassion, pain and suffering, and professional behaviors and culture Scenarios developed by service users based on real-life practice, to demonstrate the impact of the professional s behavior on the care received Diversity of service users, the role of carers, conceptual frameworks, interpersonal communication skills and communicating with patients beyond introductions Values-based practice, compassionate practice, theoretical models for patient-centered care in radiography and reflections to help readers move forward Targeted at all staff working within diagnostic and therapeutic radiography clinical departments and educational institutions, Person-centred Care in Radiography, can be used in both radiography education by students and educators and by qualified staff who wish to reflect on their own patient care and develop their skills.

PERSON-CENTRED CARE IN RADIOGRAPHYA helpful guide to patient and person-centered care in radiography, with a particular focus on interpersonal and communication skillsPerson-centred Care in Radiography: Skills for Providing Effective Patient Care explores the complex interpersonal skills that are required of practitioners and medical imaging professionals which ensure high-quality service is given to person-centred care in radiography. The textbook is also written by a team of expert authors, and grounded in the team's own research, as well as their involvement with the Heads of Radiography Group, the Association of Radiography Educators, the Collaborating Centre for Values-based Practice in Health and Social Care, and the College of Radiographers.The textbook contains a broad range of additional learning features, including case studies, student exercises, annotated further readings, and chapter summaries. Diagrams and illustrations are used throughout the book to provide visual representation of the concepts presented. Learning activities are also included throughout the book to encourage readers to self-discover and reflect and then apply their learning to their own role.Person-centred Care in Radiography includes detailed information on and discussion of:* Values, developing resilience, defining compassion, pain and suffering, and professional behaviors and culture* Scenarios developed by service users based on real-life practice, to demonstrate the impact of the professional's behavior on the care received* Diversity of service users, the role of carers, conceptual frameworks, interpersonal communication skills and communicating with patients beyond introductions* Values-based practice, compassionate practice, theoretical models for patient-centered care in radiography and reflections to help readers move forwardTargeted at all staff working within diagnostic and therapeutic radiography clinical departments and educational institutions, Person-centred Care in Radiography, can be used in both radiography education by students and educators and by qualified staff who wish to reflect on their own patient care and develop their skills.

List of Contributors vChapter 1 Introduction 1Ruth M. Strudwick and Emma HydeSection I Understanding Ourselves 7Chapter 2 Exploration of Your Own Values 9Ruth M. Strudwick, Ann Newton-Hughes, and Jane M. Harvey-LloydChapter 3 Developing Resilience 16Jane M. Harvey-LloydChapter 4 What Is Compassion? 24Amy Hancock, Jane Gooch, and Jill BleikerChapter 5 Pain and Suffering 34Ann Newton-Hughes, Amy Hancock, and Jill BleikerChapter 6 Professional Behaviours and Culture 46Ruth M. Strudwick and Amy HancockSection II Understanding the Service User 59Chapter 7 Diversity of Service Users 61Jane M. Harvey-Lloyd, Jane Gooch, and Ruth M. StrudwickChapter 8 The Role of Carers 68Jane M. Harvey-Lloyd and Ruth M. StrudwickChapter 9 A Conceptual Framework for Understanding Compassion in Radiography 73Amy Hancock and Jill BleikerChapter 10 Interpersonal Communication Skills 82Jane M. Harvey-Lloyd and Emma HydeChapter 11 Is There More to Communicating with Patients than #Hellomynameis? 94Jane GoochChapter 12 Values-Based Practice 101Ruth M. Strudwick and Ann Newton-HughesChapter 13 Compassion in Practice 109Amy Hancock and Jill BleikerChapter 14 Theoretical Models for Person-centred Care in Radiography 124Emma HydeChapter 15 Reflection on the Books and Skills Learned 137Ruth M. StrudwickAppendix A Organisational Measures of Patient Centred Care in Imaging Departments 139Appendix B Pause and Check Audit Tool for Measuring Patient-Centred Care in Diagnostic Radiography (for use in Projection Radiography, Including Mammography) 144Index 151