The Whistleblowing Guide

Choose the best speak-up arrangements for your organisation The last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements enabling employees to speak up about perceived wrongdoing. Currently few resources exist to help with this. To help fill the gap, The Whistleblowing Guide examines the opportunities and challenges associated with different types of whistleblowing and speak-up arrangements, making recommendations based on best practices you can trust. Identifies the major organisational, structural and cultural obstacles to speaking up through speak-up arrangements Proposes effective whistleblowing and speak-up arrangements Explains the specific policy and legislation requirements that can promote or impede the effective implementation of speak-up arrangements, and how these can be translated into commercial and public organizations across sectors and cultures Makes a clear distinction between internal and external reporting arrangements The Whistleblowing Guide offers conceptual clarification about these key issues, including a focus on internal and external speak-up procedures, organisational response and communication, impartiality and trust.

Choose the best speak-up arrangements for your organisationThe last five years have seen dramatic and fundamental changes in whistleblower procedures for organisations. Prompted by a spate of important public disclosures, organizations are now mandated by law to implement effective arrangements enabling employees to speak up about perceived wrongdoing. Currently few resources exist to help with this.To help fill the gap, The Whistleblowing Guide examines the opportunities and challenges associated with different types of whistleblowing and speak-up arrangements, making recommendations based on best practices you can trust.* Identifies the major organisational, structural and cultural obstacles to speaking up through speak-up arrangements* Proposes effective whistleblowing and speak-up arrangements* Explains the specific policy and legislation requirements that can promote or impede the effective implementation of speak-up arrangements, and how these can be translated into commercial and public organizations across sectors and cultures* Makes a clear distinction between internal and external reporting arrangementsThe Whistleblowing Guide offers conceptual clarification about these key issues, including a focus on internal and external speak-up procedures, organisational response and communication, impartiality and trust.

About the Companion Website viiChapter 1 Introduction: The Importance of Speak-up Arrangements 1Speaking Up in Organizations 1Speak Up Arrangements: A New Perspective for Theory and Practice 2Sustainable Speak-up Systems: A Model 3Rationale 4Who Should Read This Book? 7Purpose of the Book 8About the Authors 9About the Book 10Endnotes 11Chapter 2 Why Speak-up Systems: Why Now? 13Introduction 13Background: Why Speak-up Systems, Why Now? 13Endnotes 37Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors 41Introduction 41Banking 42Engineering 55Healthcare 66Conclusion 76Endnotes 78Chapter 4 Challenges and Obstacles to Effective Speak-up Arrangements 83How Do People Speak Up? 84Whistleblowing Is a Protracted Process 88What Expectations Do Speak-ups Entail? 92Challenges of Operating Speak-up Arrangements 97Barriers to Responsiveness 106Strategies for Trustworthiness (and Their Potential Pitfalls) 108Facilitators of Responsiveness 117Using Speak-up Data 119Bringing It All Together: A Model for Developing Sustainable Speak-Up Systems 121Conclusion 122Endnotes 123Chapter 5 Speak-up Procedures: A Guide for Professionals 127Executive Summary 127Benefits of Effective Speak-up Arrangements: 128Recommendations 129Endnotes 137Chapter 6 Conclusions 139Academic Literature 139Empirical Work 142A Framework for Understanding Speak-up Arrangements 144Practical Relevance and Recommendations 146Endnotes 147Bibliography 149Appendix 1 Speak-up Arrangements - Key Theories 163Appendix 2 Project Methodology 167Appendix 3 Other Resources 169Index 171