Breaking Banks

"e;In the next 10 years, we'll see more disruption and changes to the banking and financial industry than we've seen in the preceding 100 years"e; Brett King Breaking Banks: The Innovators, Rogues, and Strategists Rebooting Banking is a unique collection of interviews take from across the global Financial Services Technology (or FinTech) domain detailing the stories, case studies, start-ups, and emerging trends that will define this disruption. Features the author's catalogued interviews with experts across the globe, focusing on the disruptive technologies, platforms and behaviors that are threating the traditional industry approach to banking and financial services Topics of interest covered include Bitcoin's disruptive attack on currencies, P2P Lending, Social Media, the Neo-Banks reinventing the basic day-to-day checking account, global solutions for the unbanked and underbanked, through to changing consumer behavior Breaking Banks is the only record of its kind detailing the massive and dramatic shift occurring in the financial services space today.

"In the next 10 years, we'll see more disruption and changes tothe banking and financial industry than we've seen in the preceding100 years"--Brett KingBreaking Banks: The Innovators, Rogues, and StrategistsRebooting Banking is a unique collection of interviews takefrom across the global Financial Services Technology (or FinTech)domain detailing the stories, case studies, start-ups, and emergingtrends that will define this disruption.* Features the author's catalogued interviews with experts acrossthe globe, focusing on the disruptive technologies, platforms andbehaviors that are threating the traditional industry approach tobanking and financial services* Topics of interest covered include Bitcoin's disruptive attackon currencies, P2P Lending, Social Media, the Neo-Banks reinventingthe basic day-to-day checking account, global solutions for theunbanked and underbanked, through to changing consumerbehaviorBreaking Banks is the only record of its kind detailingthe massive and dramatic shift occurring in the financial servicesspace today.

Acknowledgments xiAbout the Author xiiiIntroduction: An Industry Being Reborn and Reinvented xvChapter 1: A New Take on Credit and Lending 1Chapter 2: The Era of the Faster, Smarter Payment 23Chapter 3: Banks that Build Their Brand without Branches 47Chapter 4: How the Crowd Is Changing Brand Advocacy in Banking 71Chapter 5: Not Your Father's Banking Habits 91Chapter 6: Is Bitcoin the End of Cash? 115Chapter 7: Moving from Personal Financial Management to Personal Financial Performance 137Chapter 8: When Technology Becomes Humanlike, Does a Real Human Provide a Differentiated Experience? 151Chapter 9: Here Come the Neo-Banks! 165Chapter 10: Building Experiences Customers Love 197Chapter 11: Money Can Buy Happiness 223Conclusion: We're Not Breaking Banking, We're Rebooting and Rebuilding It 239Index 253