Six Sigma For Dummies

The fast and easy way to understand and implement Six Sigma The world's largest and most profitable companies including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over $100 billion in bottom-line performance has been achieved through corporate Six Sigma programs. Yet, despite its astounding effectiveness, few outside of the community of Six Sigma practitioners know what Six Sigma is all about. With this book, Six Sigma is revealed to everyone. You might be in a company that's already implemented Six Sigma, or your organization may be considering it. You may be a student who wants to learn how it works, or you might be a seasoned business professional who needs to get up to speed. In any case, this updated edition of Six Sigma For Dummies is the most straightforward, non-intimidating guide on the market. New and updated material, including real-world examples What Six Sigma is all about and how it works The benefits of Six Sigma in organizations and businesses The powerful "e;DMAIC"e; problem-solving roadmap Yellow, Green and Black how the Six Sigma "e;belt"e; system works How to select and utilize the right tools and technologies Speaking the language of Six Sigma; knowing the roles and responsibilities; and mastering the statistics skills and analytical methods Six Sigma For Dummies will become everyone's No. 1 resource for discovering and mastering the world's most famous and powerful improvement tool. Stephen Covey is spot-on when he says, "e;Six Sigma For Dummies is a book to be read by everyone."e;

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitablecompanies--including the likes of GE, Bank of AmericaHoneywell, DuPont, Samsung, Starwood Hotels, Bechtel, andMotorola--have used Six Sigma to achieve breathtakingimprovements in business performance, in everything from productsto processes to complex systems and even in work environments. Overthe past decade, over $100 billion in bottom-line performance hasbeen achieved through corporate Six Sigma programs. Yet, despiteits astounding effectiveness, few outside of the community of SixSigma practitioners know what Six Sigma is all about.With this book, Six Sigma is revealed to everyone. You might bein a company that's already implemented Six Sigma, or yourorganization may be considering it. You may be a student who wantsto learn how it works, or you might be a seasoned businessprofessional who needs to get up to speed. In any case, thisupdated edition of Six Sigma For Dummies is the moststraightforward, non-intimidating guide on the market.* New and updated material, including real-world examples* What Six Sigma is all about and how it works* The benefits of Six Sigma in organizations and businesses* The powerful "DMAIC" problem-solving roadmap* Yellow, Green and Black--how the Six Sigma "belt" systemworks* How to select and utilize the right tools and technologies* Speaking the language of Six Sigma; knowing the roles andresponsibilities; and mastering the statistics skills andanalytical methodsSix Sigma For Dummies will become everyone's No. 1resource for discovering and mastering the world's most famous andpowerful improvement tool. Stephen Covey is spot-on when he says"Six Sigma For Dummies is a book to be read by everyone."

Introduction 1Part I: Getting Acquainted with Six Sigma Basics 7Chapter 1: Better Business and Better Performance: Defining SixSigma 9Chapter 2: Linking Quality and Business 17Chapter 3: Examining the Principles and Language of Six Sigma31Chapter 4: Organizing for Improvement 43Part II: DMAIC: Defining and Measuring 61Chapter 5: Identifying and Right-Sizing Projects 63Chapter 6: Launching a Project 77Chapter 7: Mapping to Identify Possible Factors 87Chapter 8: Diagramming to Identify Possible Factors 101Chapter 9: Describing Performance with Numbers 113Part III: DMAIC: Analyzing 133Chapter 10: Depicting and Analyzing Data through Charts andGraphs 135Chapter 11: Analyzing for Value 155Chapter 12: What's Normal? Recognizing Normally-ShapedVariation 165Chapter 13: Assessing Capability: Comparing the Voices of theCustomer and the Process 179Chapter 14: Gauging Gauges: Measurement System Analysis (MSA)199Chapter 15: Mining Data and Processes for Insight 209Chapter 16: Making Confident Decisions 227Part IV: DMAIC: Improving and Controlling 241Chapter 17: Forecasting Future Performance 243Chapter 18: Designing, Conducting, and Analyzing Experiments(DOE) 259Chapter 19: Standardizing on Improvement 281Chapter 20: Maintaining Gains through Statistical ProcessControl 291Part V: Looking at the Six Sigma Technology Tool Landscape309Chapter 21: Eyeing Process Characterization and OptimizationTechnologies 311Chapter 22: Tools for Performing Six Sigma Analysis 323Chapter 23: Managing Six Sigma 331Part VI: The Part of Tens 343Chapter 24: Ten Top Do's and Don'ts of Six Sigma 345Chapter 25: Ten Ways to Gain Synergies with Lean and Six Sigma349Chapter 26: Ten Places to Go for Help 353Index 357