Dialogue Gap

The book that bridges the chasm between communication and understanding in negotiations For years Peter Nixon worked with people from all walks of life, teaching them the art of negotiation. But it soon became apparent that the issue was not negotiation itself, but dialogue between parties. We have become experts at sending information via email, text message, Internet, TV, and other forms of media, communicating, but not engaging, in an active dialogue defined by collaborative thinking. In Dialogue Gap, Nixon explores this growing disconnect and its significance in an increasingly globalized world where the ability to engage with others in order to address issues like climate change, cultural differences, etc. has become essential. Helps the reader differentiate communication and dialogue Explores the make-up and causes of the "e;Dialogue Gap"e; and what constitutes "e;good"e; dialogue (the right people talking about the right issues in the right way at the right time and in the right place) Identifies the most common reasons people don't dialogue effectively and provides helpful tips on how to engage in more effective, productive dialogues Effective dialogue is essential for general success, ensuring that all key stakeholders in business, politics, or elsewhere get what they want in the most efficient and productive way possible. Looking at successful and failed dialogues the author has experienced first-hand in Asia, Europe, North America, the Caribbean, and the Middle East in both the public and private sector from across industries, Dialogue Gap provides essential information for making the most of your interactions with others.

The book that bridges the chasm between communication andunderstanding in negotiationsFor years Peter Nixon worked with people from all walks of lifeteaching them the art of negotiation. But it soon became apparentthat the issue was not negotiation itself, but dialogue betweenparties. We have become experts at sending information--viaemail, text message, Internet, TV, and other forms of mediacommunicating, but not engaging, in an active dialogue defined bycollaborative thinking.In Dialogue Gap, Nixon explores this growing disconnectand its significance in an increasingly globalized world where theability to engage with others--in order to address issues likeclimate change, cultural differences, etc.--has becomeessential.* Helps the reader differentiate communication and dialogue* Explores the make-up and causes of the "Dialogue Gap" and whatconstitutes "good" dialogue (the right people talking about theright issues in the right way at the right time and in the rightplace)* Identifies the most common reasons people don't dialogueeffectively and provides helpful tips on how to engage in moreeffective, productive dialoguesEffective dialogue is essential for general success, ensuringthat all key stakeholders--in business, politics, orelsewhere--get what they want in the most efficient andproductive way possible. Looking at successful and failed dialoguesthe author has experienced first-hand in Asia, Europe, NorthAmerica, the Caribbean, and the Middle East in both the public andprivate sector from across industries, Dialogue Gap providesessential information for making the most of your interactions withothers.

Introduction What Is Dialogue Gap? 1Part I Dialogue GapChapter 1 How Dialogue Gap Arose 39Chapter 2 The Implications of Dialogue Gap 85Part II Dialogue SolutionsChapter 3 How to Get the Right People to Dialogue on the RightIssues 139Chapter 4 Dialogue Leader Behaviors 163Chapter 5 Dialogue Time and Space 229Part III Dialogue LeadershipChapter 6 The Cost of Failed Dialogue 251Chapter 7 Sustaining Dialogue 269Chapter 8 Dialogic Leadership 315Conclusion 333Appendix A What Prevents Effective Dialogue? 337Appendix B Organizational Dialogue Assessment 345Appendix C Dialogue Skill Practice Activities 359Acknowledgments 371About the Author 375Index 377