The Chief HR Officer

Praise for THE CHIEF HR OFFICER The Chief HR Officer offers the most current thinking on the evolving role of the chief human resource officer (CHRO). An essential resource for experienced and aspiring CHROs, the book shows leaders how to best prepare for and perform this critical role. This comprehensive book shows how, in today s extremely competitive work environment, the job of the CHRO has expanded to encompass many important roles. Among other things, HR leaders must adapt to and address the demands of an increasingly diverse and demanding workforce, globalization, stricter regulatory requirements, increased accountability to the CEO and board of directors, and the complexity of leading the HR function with often limited resources. This vital guide is filled with rare insights and practical guidance from some of the country s most successful CHROs who have been in the trenches as well as top academics researching the field including Randy MacDonald (IBM), Eva Sage-Gavin (Gap Inc.), L. Kevin Cox (American Express), Mirian M. Graddick-Weir (Merck), and Dave Ulrich (Ross School of Business, University of Michigan, and The RBL Group). Sponsored by the National Academy of Human Resources (NAHR), the book covers a wealth of topics including how to develop a perspective and set of skills to effectively lead and perform in the role and how to approach strategy, management, leadership, ethics, and talent. In addition, the authors include information on forming and implementing activities that will further the firm s strategy, advice for coaching and counseling the CEO, and much more.

Praise for THE CHIEF HR OFFICERThe Chief HR Officer offers the most current thinking on the evolving role of the chief human resource officer (CHRO). An essential resource for experienced and aspiring CHROs, the book shows leaders how to best prepare for and perform this critical role.This comprehensive book shows how, in today's extremely competitive work environment, the job of the CHRO has expanded to encompass many important roles. Among other things, HR leaders must adapt to and address the demands of an increasingly diverse and demanding workforce, globalization, stricter regulatory requirements, increased accountability to the CEO and board of directors, and the complexity of leading the HR function with often limited resources.This vital guide is filled with rare insights and practical guidance from some of the country's most successful CHROs who have been in the trenches as well as top academics researching the field including Randy MacDonald (IBM), Eva Sage-Gavin (Gap Inc.), L. Kevin Cox (American Express), Mirian M. Graddick-Weir (Merck), and Dave Ulrich (Ross School of Business, University of Michigan, and The RBL Group).Sponsored by the National Academy of Human Resources (NAHR), the book covers a wealth of topics including how to develop a perspective and set of skills to effectively lead and perform in the role and how to approach strategy, management, leadership, ethics, and talent. In addition, the authors include information on forming and implementing activities that will further the firm's strategy, advice for coaching and counseling the CEO, and much more.

The Authors vii1 The Evolving Chief Human Resource Officer Role 1Patrick M. Wright, Paul McKinnon, Richard L. Antoine, Elizabeth ''Libby" Sartain, John W. Boudreau, David A. PacePart One: Today 'S Chief Human Resource Officer 132 Perform! Don't Run! 15J. Randall MacDonald3 The Art and Science of the CHRO Role 23Eva Sage-Gavin4 ETC 32Richard L. Antoine5 Roles and Challenges of the CHRO: Results of the Cornell/CAHRS CHRO Survey 40Patrick M. Wright, Mark StewartPart Two: The CHRO As Strategic Advisor and Talent Architect 556 Leadership and Employee Engagement: A Positive Synergy at Caterpillar 57Sid Banwart7 Four Steps to World-Class Talent Management 71L. Kevin Cox8 Retooling HR and Avoiding the Service Trap: How Proven Business Models Offer Untapped Potential for Strategic Talent Decisions 83John W. Boudreau9 The CHRO as Cultural Champion 93Michael L. Davis10 When Crisis Calls 99Laurie Siegel11 Doing HR's Business with the Government 107Ian ZiskinPart Three: The CHRO As Counselor/Confidant/ Coach 11712 Who Do You Really Work For? Serving Multiple and Often Conflicting Constituencies as CHRO 119David A. Pace13 Partnering with the CEO 130Elease E. Wright14 Forging Effective Relationships with Your Boss and Colleagues 137Pamela O. Kimmet15 What Do You Stand For? 146Elizabeth ''Libby" Sartain16 Great Leader or Just a CEO? Insights on CEOs from the Perspective of CHROs 155Patrick M. Wright, L. Kevin CoxPart Four: The CHRO As Liaison To the Board of Directors 16917 Working with the Board of Directors 171Bill Rosner18 CHROs and Boards: A Missing Link 183Edward E. Lawler III19 The Role of the CHRO in Managing Executive Compensation 193Charles G. Tharp20 How to Be a High-Performing CHRO in the Executive Compensation Arena 203Ursula O. FairbairnPart Five: The CHRO As Leader of the HR Function 21121 Making a Difference in the First 100 Days 213Ken Carrig22 Delivering Results with a Global HR Team 227Hugh Mitchell23 Experiences as a New CHRO in a New Industry 237Mirian M. Graddick-Weir24 Designing an Integrated HR Function: What the CHRO Needs to Know 246Amy Kates, John W. Boudreau, Jay Galbraith25 HR for Impact 257Sandy OggPart Six: Characteristics of Today's CHRO 26926 Preparing CHROs to Exceed CEO Expectations 271Dave Ulrich, Ellie Filler27 Delivering Global Talent in a High-Velocity World: What CEOs Look For in a CHRO 279James Bagley28 What Does Today's CHRO Look Like? Demographic Characteristics of CHROs at the World's Largest Companies 288Patrick M. Wright, Mark Stewart29 Bringing It All Together: The Four Knows of the CHRO 296Patrick M. WrightIndex 303