Management Reset

Provocative new management principles and practices that create effective organizations for shareholders and society Management experts Lawler and Worley have developed a set of management principles that enable organizations to be both successful and responsible. Existing command & control and high-involvement management styles depend too much on stable conditions and focus too narrowly on economic outcomes. They convincingly argue that we need to "e;reset"e; our approach to management to one that fits today's demanding business environment. Starting with a change in how success is measured and a more realistic view of risk, Lawler and Worley take us through how strategy, governance, organization structure and talent should be managed. The result is an organization that can reliable produce financial, social, and ecological results. Includes illustrative lessons from Microsoft, Cisco, Netflix, DaVita, Starbucks, Nokia, and the U.S. Secret Service Offers clear prescriptions for managers who want to organize for sustainable performance effectiveness Lawler and Worley are the authors of the bestselling Built to Change Lawler and Worley outline why and how the current practice of management must change in order for organizations to achieve sustained organizational effectiveness.

Provocative new management principles and practices that createeffective organizations for shareholders and societyManagement experts Lawler and Worley have developed a set ofmanagement principles that enable organizations to be bothsuccessful and responsible. Existing command & control andhigh-involvement management styles depend too much on stableconditions and focus too narrowly on economic outcomes. Theyconvincingly argue that we need to "reset" our approach tomanagement to one that fits today's demanding business environment.Starting with a change in how success is measured and a morerealistic view of risk, Lawler and Worley take us through howstrategy, governance, organization structure and talent should bemanaged. The result is an organization that can reliable producefinancial, social, and ecological results.* Includes illustrative lessons from Microsoft, Cisco, NetflixDaVita, Starbucks, Nokia, and the U.S. Secret Service* Offers clear prescriptions for managers who want to organizefor sustainable performance effectiveness* Lawler and Worley are the authors of the bestselling Builtto ChangeLawler and Worley outline why and how the current practice ofmanagement must change in order for organizations to achievesustained organizational effectiveness.

Foreword vPreface: From Change to Sustainable Effectiveness xi1 Time for a Reset 12 Sustainable Management 21Part One: The Way Value is Created 413 Strategies for Sustainable Effectiveness 434 Developing a Strategy 71Part Two: The Way Work is Organized 975 Board Governance 996 Structures for Sustainable Effectiveness 1277 Sustainable Work Systems 155Part Three: The Way People are Treated 1758 Managing Performance 1779 Reward Systems 20110 Managing Talent 227Part Four: The Way Behavior is Guided 25111 Leading, Managing, and Following 25312 Transforming to Sustainable Management 279Notes 305Acknowledgments 315The Authors 317Index 319