Beschreibung:
David Wealleans is a chartered engineer and practising lead auditor who has held senior industry positions in quality, design and marketing. He is a lecturer in post-graduate studies and works as an independent management consultant and trainer. David was introduced to the subject of quality auditing in 1981 and has since been involved in it at all levels. He delivers a range of practical quality audit courses around the world.
Since the publication of the first edition of this book in 2000 the revised ISO 9001 standard has been implemented and is being used widely. While the basic premise of the original book is still sound the reality of auditing the new standard has shown up various areas which require refinement - this new edition addresses that need. It remains a pra
Contents: Figures; Preface: Acknowledgements; Abbreviations. Part One Putting the Audit in Context: Introduction to auditing; Purpose, benefits and types; Quality and quality management; ISO 9000 quality standards; ISO 19011 auditing standard; Quality management system certification; Selection, training and competence of auditors. Part Two Running the Audit: Planning; Preparation; Conducting the audit; Reporting and documentation; Audit management and follow-up; Techniques; Product and process audits. Part Three The Future: Quality systems and auditing - implications for the future; Index.