Upgrade

What if the ways you think about yourself, the world and everyone in it were the human equivalent of your own internal ‘operating system’? 

What if you could upgrade that operating system, evolving it as radically now as you did as a child? You’d suddenly find it easier to:

• Achieve better outcomes with a lot less effort
• Find opportunities in fiendishly complex problems
• Juggle stakeholders’ diverse, evolving needs
• Take relationships to a whole new level
• Navigate dilemmas and polarising issues
• Adapt, evolve and progress in whatever ways you find most meaningful

Upgrade is a practical manual for revolutionising the way you look at yourself, your work and the people around you. Not only that, it’ll help you trigger the same kind of step-change in others.

PART 1: Why and how to read this book 
1 Why we need these four capacities
2 What does an ‘upgrade’ really mean? 
3 How best to use this book 

PART 2: What each of the upgrades looks and feels like 
4 Perspective-shifting: getting better at understanding other people’s worlds 
5 Self-relating: getting better at understanding and managing ourselves 
6 Opposable Thinking: getting better at handling polarities and dilemmas 
7 Sense-making: getting better at handling complexity

PART 3: Where you’re at and what to do next
8 Recap and self-assessment 
9 The journey behind and ahead of you
10 Where to from here?

PART 4: How to upgrade each of the four capacities 
11 Upgrading your Perspective‑shifting capacity 
12 Upgrading your Self‑relating capacity 

13 Upgrading your Opposable Thinking capacity
14 Upgrading your Sense‑making capacity

PART 5: Mining this book for more
15 Helping others upgrade 
16 Where you’re at three months on… and what comes next

•••

Acknowledgements 
Appendix 1: Additional notes and references
Appendix 2: Values
Appendix 3: Personality and the four capacities
Appendix 4: The upgrades in a nutshell
Appendix 5: Finding the right practices