A Handbook of Psychological Assessment in Business

CURTISS P. HANSEN is an Industrial-Organizational Psychologist with Lincoln National Corporation, a large insurance holding company. He is also Corporate Director of Human Resources Planning, Research and Development at Lincoln National and has published research in books and professional journals such as the Journal of Applied Psychology.KELLEY A. CONRAD is a Partner in the firm of Humber, Mundie, & McClary, a firm of Psychological Consultants to Management located in Milwaukee. He has taught special courses in areas of Industrial Psychology at local colleges and universities in the Milwaukee region. Most recently, he contributed to New Directions for Experiential Learning: Learning by Experience--What, Why, How.

Leading practitioners in the field of psychological assessment approach the topic of psychological assessment in business from a variety of perspectives in this handbook, which is designed to acquaint human resource executives with the benefits of this type of employee screening. Human resource consultants review the elements of psychological testing, psychologists outline the testing and evaluative process, and executives representing a variety of businesses illustrate its effectiveness in case examples. This approach demonstrates that the goal of psychological assessment, successfully matching a prospective employee to a particular job, can be achieved by using many different formats.The text is careful to emphasize the need for trained psychologists to administer the assessment procedures and evaluate the results. Managers at all levels are then advised how best to utilize these results to minimize employee turnover. A typical assessment profile, including the written report, illustrates the nature of this valuable tool, and some of the oldest consulting firms in the country--as well as companies which currently use psychological assessments--describe its cost-efficiency in depth. End of chapter bibliographies provide access to further examination of the process and its applications, and the work concludes with a look to the requirements of tomorrow's job market and how psychological assessment can help meet those needs.

This volume is designed to acquaint human resource executives with the many benefits of this type of psychological assessment of employees. Successfully matching a prospective employee to a particular job in terms of personal qualities and projected job performance is demonstrated using several different formats.

PrefaceIntroduction to Psychological AssessmentWhat Is Psychological Assessment? by Curtiss P. HansenThe History of Psychological Assessment in Business by Curtiss P. HansenPsychological Assessment: A Research Literature Review by Curtiss P. HansenComponents of a Psychological AssessmentThe Assessment Interview by Richard E. MillerPsychological Testing by Stephen L. GuinnThe Psychological Assessment Report by Curtiss P. HansenApplications of Psychological AssessmentA Structured Screening System for the Assessment of First-Level Supervisors by John D. Arnold and Barbara KruseThe Psychological Assessment of Middle Managers by Kelley A. ConradThe Psychological Assessment of Top Executives: An Interview-Based Approach by RHR InternationalThe Psychological Assessment of Personnel by an In-House Psychologist by Robert J. Lueger and Susan A. LuegerThe Psychological Assessment of Professional Sales Representatives by William P. SullivanIssues in the Selection and Development of Professional Salespeople by Curtiss P. Hansen and Kelley A. ConradThe Psychological Assessment of Technical Personnel by Patrick R. Powaser and Kelley A. ConradThe Psychological Assessment of Advertising and Marketing Professionals by Deborah L. Parker and Kelley A. ConradPsychological Assessment in International Business by RHR InternationalPsychological Assessment in a Developmental Context by John B. MinerPsychological Assessment in Career Development by Richard J. BrunkanPsychological Assessment of a Group: The Management Audit by Deborah L. Parker and Kelley A. ConradProviders of Psychological AssessmentsRHR International and Psychological Assessment by RHR InternationalHumber, Mundie & McClary by M. Gordon PedersonPSP Human Resource Development by Stephen L. GuinnUsers of Psychological AssessmentsLincoln National Corporation by Richard J. VicarsMcDonald Davis & Associates by Richard McDonaldTime Insurance Company by Lesley S. KeeganAqua Chem, Inc. by Charles A. ZwergThe Future of Psychological AssessmentLegal and Ethical Issues in Psychological Assessment by Pierre JacquesTomorrow's Job Market and Psychological Assessment by Curtiss P. HansenConclusion by Kelley A. ConradIndex